| We provide an Unbeatable Customer Satisfaction Guarantee on
everything we sell! 30 Day Money Back Guarantee! We are so confident that you'll be absolutely
pleased with your lighting purchases, we offer a 30 day FULL money back guarantee. No questions asked! It's really simple! If for ANY reason you are not 100% satisfied with your
purchase, simply return it undamaged in the original packaging within 30 (thirty) days
from the invoice date of purchase and we will refund your money (minus shipping
and handling). For detailed return instructions, simply
click here to
email us.
Peace of mind if Wrong or Defective Product is shipped In the rare
event we shipped wrong or defective product we will refund the shipping for the returned product if upon inspection it is deemed to be an error on our part. We will give you the option to order a
replacement at no additional cost to you or receive full credit
once we receive the returned product. Peace of mind if Product
is damaged in transit
We take every precaution to safely pack all boxes for shipment. However in rare
cases the product may get damaged during shipping. So all merchandise should be
inspected upon receipt. If you believe the products inside are damaged, open the
box while the delivery carrier is still there. If found damaged, reject the
delivery. We will give you the option to order a replacement at no additional
cost to you or receive full credit once we receive the damaged product.
Please note that if you do not reject the box at delivery time you are
responsible for filing a shipping claim with the carrier for credit. We will
only be able to reship replacement items for carrier damage if you reject the
package at the time of delivery.
Refused Shipments
DO NOT refuse shipments unless boxes show damage and you have verified the
products inside are damaged. If you refuse shipment due to any reason other than
product damage and the boxes are returned to us you will be responsible for FULL
shipping charges. Also we will require repayment of the shipping from your order
before we will reship. Warranty Information
Although we only sell top quality products you might develop a need for warranty
work. All described warranties are provided through the manufacturer. For
replacement or repair please contact us [You may call 1-415-462-0289 /
1-866-647-0624 (toll free) or e-mail us
by clicking here] and we will work with the manufacturer to quickly resolve
the issue.
Access Discounts assumes no responsibility or liability for the use of any products.
By placing an order from our company you agree to these terms and conditions. |